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Laptop parts and repair company moves to Cornwall, bringing jobs with them

By: Josh O’Reilly

August 1, 2018

Laptopparts.ca staff standing in front entrance of shop

After spending two years operating in Alexandria, Laptopparts.ca saw an opportunity for growth and moved to Cornwall in the Leduc’s Shopping Centre. After opening their doors in January of 2016, Laptopparts.ca has grown to become Canada’s largest distributor of laptop parts. At any given time, the business has over 3000 different parts in stock.

As their name might hint at, Laptopparts.ca sells and ships a wide variety of laptop, computer and tablet parts. Additionally, the business provides repairs to computers and laptops, with same day repair being a possibility to locals due to their large availability of parts.

The staff at Laptopparts.ca has over 20 years of experience in laptop repairs, including Apple products. Employee Lynn Lee stresses the importance of customer service for the company, “Service, service, service! We aim to deliver a great customer experience with friendly staff and fast turnaround times on both delivery and repairs.”

Part of the decision to move to Cornwall comes from delivering the best and fastest customer service possible. Owner Jacques Trottier states that the move facilitates this greatly. “We moved to Cornwall for a logistical purpose. The proximity to the United States allows us to be closer to our warehouse in Massena allowing us to ship our products to major cities overnight”

The fast growth the company has experienced has also seen the demand for talented employees increase. Trottier says Cornwall’s post-secondary institution has helped on this front. “There is great local talent here (Cornwall), we have been hiring students from St. Lawrence College. To date, we have hired two graduates from there with a third joining shortly. Since moving to Cornwall we have grown our staff to 7 employees, we’d like to see that number double in the upcoming year.”

Looking to the future, Laptopparts.ca is looking to grow in their new home. A recent contract they have secured with Best Buy has enabled them to sell their parts through the chain’s online marketplace, with all parts being distributed through Cornwall.

Laptopparts.ca is located at 367 Eleventh Street East in the Leduc’s Shopping Centre.

Visit them online at laptopparts.ca or at facebook.com/laptopparts.ca/

You can also connect with them through email at service@laptopparts.ca or by phone 613-935-5911

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